Tutorials
Tutorials
Step by step, start to finish
Practical guides for setting up and running WhatsApp Business properly, including the steps that usually go wrong.
Setup
How to set up the WhatsApp Business API
Step by step setup for the WhatsApp Business Platform: business verification, connecting a number, and getting your first template approved.
Beginner
12 min
How to get a WhatsApp message template approved
Why WhatsApp templates get rejected and how to write one that passes review first time, with the category rules that catch people out.
Beginner
8 min
How to set up a WhatsApp shared inbox for your team
Move WhatsApp off one person's phone: assignment rules, internal notes, and the handover process that stops leads getting lost.
Beginner
8 min
How to migrate an existing WhatsApp number to the Business API
Move a number already on WhatsApp Business to the Cloud API without losing your customer base, including what you give up.
Intermediate
8 min
How to calculate what WhatsApp will actually cost you
Work out your real monthly WhatsApp cost: how Meta bills conversations, which categories cost more, and what to ask a platform.
Beginner
7 min
Campaigns
How to send your first WhatsApp broadcast
Send a WhatsApp broadcast without damaging your quality rating: building an opted-in list, segmenting it, and choosing send timing.
Beginner
9 min
How to recover abandoned carts on WhatsApp
Build a WhatsApp cart recovery flow that works: timing, message wording, and why naming the product matters more than offering a discount.
Intermediate
8 min
Automation
How to reduce appointment no-shows with WhatsApp
Set up WhatsApp appointment reminders that cut no-shows, including timing, wording, and letting customers reschedule in one tap.
Beginner
7 min
How to build a WhatsApp follow-up sequence that does not annoy people
Design a WhatsApp follow-up sequence with the right timing, message count, and stop rules so warm leads convert without feeling chased.
Intermediate
9 min
How to use a WhatsApp chatbot without annoying your customers
Where automation helps on WhatsApp and where it costs you sales, with the handover rules that keep customers from getting trapped.
Intermediate
8 min