Sticker Messages
Expressive Brand Stickers
Delight your customers with custom branded stickers for a friendly touch.
One-click rent templates, sequences, and AI agents tailored for Sticker Messages.
Overview
Stickers inject emotion and personality into a channel that can sometimes feel transactional. They humanize your brand and can turn a routine support ticket into a delightful interaction.
WaveChat supports managing a library of custom branded WebP stickers that your team can use to celebrate wins, say thank you, or wish a happy birthday.
When to use it
Celebrating a closed deal or a successful onboarding
Saying 'Thank You' or 'You're Welcome' in a casual, friendly way
Diffusing tension with a lighthearted brand mascot
Wishing customers well on holidays or birthdays
Limits and rules
- Stickers must be precisely 512x512 pixels
- Files must be in the WebP format
- Maximum file size is 100KB for static and 500KB for animated stickers
Examples that work
The 'Issue Resolved' celebration
When a complex support ticket is finally fixed, sending a branded 'high five' sticker leaves the customer smiling.
The holiday greeting
Send a custom animated sticker of your mascot in a holiday theme as part of a seasonal broadcast.
Common questions
Are stickers appropriate for B2B communication?
Yes, but they should be used sparingly. Even in B2B, people buy from people. A well-placed sticker builds rapport.
Can I send animated stickers?
Absolutely. Animated WebP stickers are fully supported and drive high engagement.
Do I need to create my own stickers?
You can use standard Meta sticker packs, but uploading your own custom branded WebP files provides the best experience.
Start sending sticker messages today
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