A CRM Built Around Conversations
Never let a prospect slip through the cracks. Manage your pipeline directly from your inbox.
What it does
A WhatsApp chat is a lead. Treated as a chat, it disappears up the thread list. Treated as a lead, it gets followed up.
WaveChat turns incoming conversations into records you can sort, score, and assign. You can see which enquiries are worth chasing today and which can wait.
The chat and the lead stay linked, so nobody has to copy anything into a spreadsheet.
What you get
Hot enquiries surface first
Scoring pushes the leads most likely to buy to the top of the list instead of burying them under older chats.
Nothing sits unowned
Every lead has a name against it. Unassigned leads are visible, which means they get picked up.
You can answer 'what happened to that enquiry?'
Status and history are on the record, so you are not reconstructing it from memory.
Handovers stop losing deals
When someone leaves or goes on holiday, their leads are still visible and reassignable.
Who uses it
A property agent
Site visit enquiries get scored so the serious buyers get called back the same day.
A coaching centre during admissions
Hundreds of parent enquiries arrive in a week. Scoring separates the ready from the browsing.
A B2B sales team
Leads route by territory, and every rep can see the full conversation before they call.
Common questions
How is a lead score calculated?
Can I import leads I already have?
Does this replace our existing CRM?
Can I change what counts as a hot lead?
Do leads and contacts duplicate each other?
What happens to a lead that goes nowhere?
Start free while it is still free
WaveChat is free for our first 100,000 businesses. No send fee, no card, no sales call.
Register freeSee pricing