Powerful No-Code Automations
Let WaveChat do the heavy lifting. Automate routing, tagging, and replies instantly.
What it does
Manual repetitive tasks drain your team's energy and introduce human error. Every time an agent manually assigns a ticket or applies a 'VIP' tag, you are losing money.
WaveChat features a powerful visual automation builder. You define the 'Trigger' (e.g., Lead Created) and the 'Actions' (e.g., Assign to Sales, Send Welcome Message).
It runs silently in the background 24/7, ensuring your business logic is executed flawlessly, every single time.
What you get
Visual Workflow Builder
No coding required. Use an intuitive interface to snap together triggers, conditions, and actions like Lego blocks.
Conditional Logic (If/Then)
Create complex routing. E.g., 'If Lead Score > 80, route to Senior Rep; Else, route to Junior Rep'.
Webhook Integrations
Push and pull data from external systems. Trigger an automation in WaveChat when a payment succeeds in Stripe.
Auto-Tagging & Routing
Keep your inbox organized automatically by applying contextual tags based on keyword detection in incoming chats.
Who uses it
A fast-scaling startup
They automate their entire lead qualification process, saving hundreds of hours of manual triage per week.
An e-commerce operations team
They use webhooks to automatically send WhatsApp shipping updates the moment Shopify marks an order as fulfilled.
A global support team
They use time-based logic to route incoming chats to the Asian team during the day, and the US team at night.
Common questions
Do I need a developer to build automations?
Can automations trigger other automations?
How reliable are webhooks?
Start free while it is still free
WaveChat is free for our first 100,000 businesses. No send fee, no card, no sales call.
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