Terms & Conditions

By registering for or using WaveChat (WaveChat.shop), you agree to these Terms & Conditions and to all Meta/WhatsApp policies linked below. If you do not agree, do not use the service.

WaveChat is a WhatsApp marketing, automation, and customer-engagement platform. It helps businesses manage WhatsApp conversations, campaigns, and related workflows. We provide software tools only - you remain fully responsible for how you message contacts and for all content you send.

Your use of WhatsApp Business features through WaveChat must comply with Meta and WhatsApp rules at all times. Official policies include:

• WhatsApp Business Terms
• WhatsApp Business Messaging Policy
• WhatsApp Commerce Policy
• Meta Terms of Service

Meta and WhatsApp may update their policies at any time. You are responsible for staying current with those rules.

WaveChat does not authorize spam, unsolicited bulk messaging, harassment, scams, fraud, phishing, malware distribution, or any illegal activity.

You agree that you will not:

• Send spam, bulk unsolicited messages, or purchased/scraped contact lists
• Message people without valid consent / opt-in where required by law or Meta policy
• Use the platform for scams, impersonation, adult illegal content, or hate content
• Violate Indian law, telecom rules, IT Act provisions, or other applicable laws
• Attempt to bypass WhatsApp rate limits, bans, quality ratings, or business rules

We may suspend or terminate access immediately if we detect or reasonably suspect spam, abuse, or illegal use. You are solely liable for any penalties, bans, or claims arising from your messaging practices.

You must only contact customers who have given appropriate permission, use approved message templates where required, honor opt-outs quickly, keep message quality high, and use business identity accurately. Marketing content must be truthful and not misleading.

You are responsible for your workspace, team members, integrations, templates, and customer data you upload or process. Do not share credentials. You confirm you have rights to use any contact data and content submitted to WaveChat.

Early registration does not guarantee launch timing, pricing, or feature availability. Offer details (including free-to-start cohorts) may change. We may contact you on WhatsApp or email about product updates if you opted in.

WaveChat is provided on an “as available” basis. We do not guarantee uninterrupted service, WhatsApp delivery rates, or Meta approval of any business account or template. WhatsApp/Meta decisions (including account restrictions) are outside our control.

Questions about these terms: support@wavechat.shop.