Contact Cards
One-Tap Contact Cards
Make it effortless for customers to save your business to their address book.
One-click rent templates, sequences, and AI agents tailored for Contact Cards.
Overview
A Contact Card (vCard) is the fastest way to get your business saved into a prospect's phone. Once you're in their contacts, your future messages feel like they are coming from a friend.
WaveChat lets you pre-configure your company's vCard so any agent can send it out during an introductory chat.
When to use it
Introducing a dedicated account manager to a new client
Sharing the contact info for a specific retail branch or department
Providing an emergency support hotline number
Networking and sharing digital business cards
Limits and rules
- Payloads must be formatted as standard vCard (VCF) strings
- You can include names, multiple phone numbers, emails, and organization details
- You can send an array of multiple contact cards in a single message
Examples that work
The account handover
When a deal closes, the sales rep sends the Account Manager's contact card. The client saves it and knows exactly who to call.
The directory share
A customer asks for store hours. You reply with a text, and attach the specific store's contact card for future reference.
Common questions
Why should I send a Contact Card instead of just typing the number?
Typing a number requires the user to manually copy it, open their dialer, and create a contact. A Contact Card reduces this to a single tap.
Can I include my company logo in the vCard?
vCard standards do support base64 encoded images, but support varies across different phone operating systems.
Will sending a Contact Card prevent me from being marked as spam?
Yes, if the user saves your contact card, you are added to their address book, which significantly lowers the chance of future blocks.
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