Image Messages
Rich Image Sharing
A picture is worth a thousand words. Share visual context instantly.
One-click rent templates, sequences, and AI agents tailored for Image Messages.
Overview
Visuals bridge the gap when words fall short. An image can immediately convey quality, condition, or context that would take paragraphs to explain.
In WaveChat, images are stored alongside the contact record, meaning you have a permanent visual history of receipts, product defects, or design mockups.
When to use it
Showcasing a physical product to a prospective buyer
Requesting visual proof of a defect or issue from a customer
Sending a branded event invitation or flyer
Sharing quick infographics to summarize complex data
Limits and rules
- Maximum supported file size is 5MB for optimal delivery
- Supported formats include JPEG and PNG
- You can attach up to 1,024 characters of text as a caption
Examples that work
The visual quote
Instead of listing parts and labor, send a clean, branded image summarizing the cost. It's immediately readable and highly shareable.
Troubleshooting proof
Ask the customer to snap a photo of the error code on their device. One image resolves the back-and-forth instantly.
Common questions
Does WhatsApp compress images?
Yes, WhatsApp applies compression to ensure fast delivery over mobile networks, but text and details remain highly legible.
Can I send an image as a template?
Yes, you can create media templates in Meta Business Manager that include a header image alongside text.
Should I always include a caption?
Captions are highly recommended because they provide context and ensure the image makes sense even if viewed later.
Start sending image messages today
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