Professional Services
Confirm appointments, share proposals for review, and follow up on outstanding decisions without chasing by phone.
Why WhatsApp fits this business
For Professional Services, client communication is your primary deliverable.
WaveChat provides the tools you need to schedule consultations, share documents, and manage client expectations securely over WhatsApp.
Automate appointment confirmations, route specific inquiries to partners, and follow up on unpaid invoices.
The problems you will recognise
Consultations are forgotten
No-shows waste billable hours because the calendar invite was ignored.
Proposal follow-ups feel pushy
Partners hate calling to chase a signature, so deals go cold.
Document collection takes weeks
Client onboarding stalls because they forget to email the required paperwork.
Invoices go unpaid
Accounts receivable spends hours calling clients who 'missed the email'.
Workflows worth setting up
Instant answers to the standard questions
A template sent the moment an enquiry lands.
Handover with context
People wanting detail route to an agent with the conversation already in front of them, so nothing is asked twice.
Follow-up on quiet enquiries
Two days of silence triggers one polite chase, stopping the moment they reply.
Important reminders
Utility messages before due dates. Expected, so they do not damage your quality rating.
Broadcast for schedule changes
One message to a segment rather than a call chain.
Message wording you can copy
Consultation Booked
Document Required
Monthly Update
Feedback Request
Meeting Rescheduled
Variables in double braces are replaced per recipient. These need Meta approval before sending outside an open conversation.
Features that matter most here
Common questions
Can we handle hundreds of enquiries a week?
Is WhatsApp suitable for talking to our customers?
What about different segments?
Start free while it is still free
WaveChat is free for our first 100,000 businesses. No send fee, no card, no sales call.
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