Marketing Agencies
Deliver campaign updates, gather client approvals, and keep retainer clients engaged without clogging their email.
Why WhatsApp fits this business
For Marketing Agencies, keeping clients updated is the difference between a retained account and a churned one.
WaveChat provides the shared inbox your account managers need to collect assets, send approvals, and share reports over WhatsApp.
Stop losing client feedback in endless email threads and get campaigns live faster.
The problems you will recognise
Campaign approvals delay launches
Assets sit in email inboxes waiting for a 'yes' while ad schedules slip.
Client feedback is scattered
Notes come through Slack, email, and texts, making it impossible to track changes.
Retainer value goes unseen
Clients churn because they don't see the daily optimizations you're making.
Reporting gets ignored
Weekly performance PDFs sit unopened in client spam folders.
Workflows worth setting up
Instant answers to the standard questions
A template sent the moment an enquiry lands.
Handover with context
People wanting detail route to an agent with the conversation already in front of them, so nothing is asked twice.
Follow-up on quiet enquiries
Two days of silence triggers one polite chase, stopping the moment they reply.
Important reminders
Utility messages before due dates. Expected, so they do not damage your quality rating.
Broadcast for schedule changes
One message to a segment rather than a call chain.
Message wording you can copy
New Lead Follow-up
Campaign Approval
Monthly Report Ready
Strategy Workshop Invite
Meeting Rescheduled
Variables in double braces are replaced per recipient. These need Meta approval before sending outside an open conversation.
Features that matter most here
Common questions
Can we handle hundreds of enquiries a week?
Is WhatsApp suitable for talking to our customers?
What about different segments?
Start free while it is still free
WaveChat is free for our first 100,000 businesses. No send fee, no card, no sales call.
Register freeSee pricing