Home Services
Confirm bookings automatically, send technician ETAs in real time, and collect five-star reviews after every job.
Why WhatsApp fits this business
For Home Services, confirming jobs and dispatching technicians efficiently drives your daily revenue.
WaveChat provides the tools you need to send quotes, provide ETAs, and collect reviews over WhatsApp.
Automate booking confirmations, route complex jobs to specialists, and follow up for Google reviews.
The problems you will recognise
Where is the technician?
Customers call angry because they don't know when the plumber is arriving.
Quotes go unanswered
You spend an hour writing a quote, but the customer goes with a competitor who texted them.
Reviews are never left
Happy customers forget to leave a Google review because the email link is buried.
Invoices go unpaid
You have to chase payments manually for jobs completed weeks ago.
Workflows worth setting up
Instant answers to the standard questions
A template sent the moment an enquiry lands.
Handover with context
People wanting detail route to an agent with the conversation already in front of them, so nothing is asked twice.
Follow-up on quiet enquiries
Two days of silence triggers one polite chase, stopping the moment they reply.
Important reminders
Utility messages before due dates. Expected, so they do not damage your quality rating.
Broadcast for schedule changes
One message to a segment rather than a call chain.
Message wording you can copy
Booking Confirmed
Tech Arriving
Quote Ready
Maintenance Reminder
Feedback Request
Variables in double braces are replaced per recipient. These need Meta approval before sending outside an open conversation.
Features that matter most here
Common questions
Can we handle hundreds of enquiries a week?
Is WhatsApp suitable for talking to our customers?
What about different segments?
Start free while it is still free
WaveChat is free for our first 100,000 businesses. No send fee, no card, no sales call.
Register freeSee pricing