WaveChat vs Gallabox
A shared inbox platform with robust automation. See a direct comparison of team collaboration features and long-term costs.
What Gallabox is known for
A shared inbox solution that blends team collaboration with WhatsApp automation flows.
The comparison
Gallabox brings team members together into a single WhatsApp queue, providing strong internal routing and notes features alongside their bot builder.
The trade-off most teams weigh is cost structure. Established platforms typically charge a monthly subscription before you send anything, and some add their own margin on top of Meta's conversation rates.
WaveChat's position is the opposite end of that trade. No platform send fee, free for early accounts, and a younger feature set.
Where WaveChat is stronger
No platform fee to send
WaveChat does not charge a fee for sending messages. Meta's own conversation rates still apply to your WhatsApp account, billed by Meta.
Free for the first 100,000 businesses
Early accounts get the platform free. You pay as you use once you scale beyond it.
Rent templates and sequences instead of building them
Ready-made templates, sequences, and AI agents can be rented in one click rather than configured from scratch.
Official WhatsApp Cloud API
Numbers connect through Meta's hosted API, so there is no ban risk from unofficial automation.
Where Gallabox may suit you better
If any of these matter more to you than cost, they are the honest choice and we would rather tell you now.
- Advanced shared inbox features tailored for complex team structures
- Pre-built workflows for specific industry use cases
- Established internal collaboration tools
Common questions
Can I move my existing WhatsApp number across?
In most cases yes. A number registered on the Cloud API can be migrated between providers, though it cannot be used in the regular WhatsApp app at the same time.
Will I lose my approved templates if I switch?
Templates are approved against your WhatsApp Business Account rather than the software in front of it, so they generally travel with you.
Is WaveChat actually free, or free-for-now?
The platform is free for our first 100,000 businesses. After that it is pay as you use. Meta's conversation charges are separate and always go to Meta.
Other comparisons
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